
Eversource Energy
Eversource Energy Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eversource Energy has 1.4 star rating based on 336 customer reviews. Consumers are mostly dissatisfied.
49% of users would likely recommend Eversource Energy to a friend or colleague.
- Rating Distribution
Pros: I have never like them, Having electricity, Having power.
Cons: That i am forced to use them in my state, Withheld power after payment without consideration of emergency, Unnecessary disconnections.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eversource Energy has 1.4 star rating based on 336 customer reviews. Consumers are mostly dissatisfied.
49% of users would likely recommend Eversource Energy to a friend or colleague.
- Rating Distribution
Pros: I have never like them, Having electricity, Having power.
Cons: That i am forced to use them in my state, Withheld power after payment without consideration of emergency, Unnecessary disconnections.Recent recommendations regarding this business are as follows: "VOTE FOR NEW GOV", "We are fast reaching the point of a revolt.", "Run", "Stop allowing this to happen- put up a stink!", "Find a different company ASAP".
Most users ask Eversource Energy for the discount as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews




































I have been trying for 2 days to reach customer service. IMPOSSIBLE!!!
LInes are always busy- cannot sign in on email because it's a hassle. Terrible experience!ood luck if you need informationg
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsatisfied-disappointed customer
Work my off to just get by paying my own bills and barely doing so, then Eversource feels the right to tact on more $$$ for what they call PUBLIC BENEFITS for those who don't feel the need to pay their way or share. This is bull! Why is it my responsibility for others who dont feel the need to get a job and mooch off the state?!
Preferred solution: Price reduction
User's recommendation: Stop allowing this to happen- put up a stink!!!
Mass Energy Electric Scam
Massachusetts & energy providers like Eversource are running a great scam! Even with solar, they will charge "extra" fees to make up lost revenue.
I have never seen so many fees on any bill in my life. This needs to regulated, look at all these bs fees!!!
ITS CHEAPER TO USE OIL NOW!!! Clean energy in this state is a hustle!
User's recommendation: VOTE FOR NEW GOV
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Eversource are crooks.
Eversource was allowed to monopolize by our MA governor. They now own the gas company too.
And of course, they sent notices of that increasing as well. They are greedy and sneaky with their wild fees. Something better be done about this. We are freaking sick of their overpriced delivery fees.
And their budget plan is useless! Their illegal activity must be stopped.
- Unregulated crooks they bought the mayor
Preferred solution: Price reduction
User's recommendation: We are fast reaching the point of a revolt.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Stealing from money from consumers with their price increases.
Complete.
The CEO's 18.5 million dollar salary more rate increases. Eversource, receiving 300 million dollars a year from the state of Connecticut supposedly to better the quality, is essentially stmoney for themselves! This has got to end now!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy has my bill replied to tripled?!
Eversource is out here draining everyone's wallet. Why is the delivery fee more than my usage? More regulation needs to be done.
- All
Preferred solution: Full refund
User's recommendation: Run
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Should be 0 stars. You're thieves
I've never missed a payment, but I have to pay for other people who didn't pay their bills? This is criminal.
I can't afford these prices. You're stealing from paying customers to cover for those who didn't pay! I'm a single mother. I need my paycheck for myself, not to pay other people's bills!
Stop the public benefits charge now! Go after those who didn't pay!
- Terrible service
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Added fees, including ones we cannot opt out of, are a killer
My usage alone is a reasonable cost given the season, but adding the transmission, local delivery, and public benefits costs (that we CANNOT opt out of) are absolutely annihilating me, and on a single income, it isn't cute. I barely run my heat as is in an attempt to keep the cost down, but to keep from literally freezing, I at least need to keep it at 55 degrees.
Even at that, my bill was over $300 recently, and I wasn't home for 2 weeks!
Absolute robbery, and I hate using that phrase. Do better, Eversource.
User's recommendation: Find a different company ASAP
Common Thieves stealing from customers
Eversource is the most crooked company run by executives whose only purpose is to pad their pockets. December bill was $800+ of which only $262 was elrctricity - the rest was delivery/transmission, PLUS $275 public benefits. They take full advantage of New England customers knowing theres no other choice.
User's recommendation: Move out of Eversource supply region. Theyβre miserable with terrible management.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Mission accomplished
Eversource updated their records with my new address. Response was prompt and well handled.
Good experience. I would recommend them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Renters rebate program
No answer when I called. They need more information and a code number, which I had, 601792.
Tried to call, no answer. I would like to pay my bill.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Pay electric bill
No answer needs a code. I gave them a code called 'no answer' which was 601792. When I called, they needed the number on the letter sent to me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I paid my October bill and ur billing me again
Do not bill me twice. Actually have people answer phones and not use technology.
Why am I getting interest charges on a bill that was paid over a month ago? Confirmation number 288********.
It's bad enough that your rates are outrageous, but to charge a customer twice is inexcusable for such a large company with so much technology. Maybe have less technology and try using humans.
User's recommendation: Lower ur rates get rid of AI hire some humans.
Resolved: Eversource experience
Ridiculously long wait time to get to a representative, but great service once I got to a representative.
Why is outage been extended to 5pm today?
Consistent power outages with no resolutions. Eversource cannot identify what is causing these reoccurring power outages in this area of Storrs, but they sure know how to bill us with outrageous energy bills..
User's recommendation: Get a generator
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Billing issues
Nothing. No one addressed the issue.
This site made several mistakes and kicked the information out of the system. So nothing went through or got resolved.
Im certainly not paying Eversource twice for the same month. U cant work with this company.
User's recommendation: Get another energy source
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